From 23ec1e7057d5e5e125ccb479d897858943ad3f3f Mon Sep 17 00:00:00 2001 From: "promptless[bot]" Date: Fri, 19 Jun 2026 13:21:24 +0000 Subject: [PATCH] Document Email details stat cards and Pending card scope Document the Sent, Read, Queued, and Pending stat cards on the Email details page, and clarify that the Pending card appears only for Segment Emails. Triggered Emails no longer show the Pending card (mautic/mautic#16304). --- docs/channels/emails.rst | 7 +++++++ 1 file changed, 7 insertions(+) diff --git a/docs/channels/emails.rst b/docs/channels/emails.rst index a3dbadf11..7e88feece 100644 --- a/docs/channels/emails.rst +++ b/docs/channels/emails.rst @@ -71,6 +71,13 @@ Email overview The Email overview allows at-a-glance information regarding the success or failure of a particular Email. You can quickly see relevant information in regards to opens, bounces, successful click-throughs and other important statistics. +At the top of the Email details page, a row of stat cards summarizes how the Email is performing. Each card links to a filtered Contact list, so you can see exactly which Contacts it represents: + +- **Sent** - the number of Contacts that have received this Email, including both successful and failed sends, for the entire time period. +- **Read** - the number of Contacts that have read this Email, shown alongside the read percentage. +- **Queued** - the number of Contacts that have this Email queued to send based on their frequency rules. +- **Pending** - the number of Contacts that haven't yet received this Email. This card appears only for Segment Emails. Triggered Emails - those used in a Campaign rather than sent to a Segment - don't show the **Pending** card. It always reported zero for them, which falsely suggested that Mautic was sending no Emails. + .. vale off Email Drafts