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Add timeout failure case for payment status #442

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Merged
hr1shabh merged 1 commit into from
Jun 23, 2026
Merged

Add timeout failure case for payment status #442

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26 changes: 24 additions & 2 deletions content/payments/billpay/mobile-prepaid-recharge/webhooks.mdx
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Original file line number Diff line number Diff line change
Expand Up @@ -43,7 +43,7 @@ The system appends specific routes to your base `webhook_url` based on the event
**Request Body**:

<CodeBlockWithCopy language="json">{`{
"transactionRefId": "string",
"transactionRefId": "string (may be empty for timeout failures)",
"trace_id": "string",
"operatorRefId": "string",
"status": "Successful | Failure",
Expand All @@ -58,7 +58,7 @@ The system appends specific routes to your base `webhook_url` based on the event

| Field | Type | Description | Mandatory? |
|-------|------|-------------|------------|
| `transactionRefId` | string | Transaction reference ID from the original recharge request | Yes |
| `transactionRefId` | string | Transaction reference ID from the original recharge request | Yes (may be empty) |
| `trace_id` | string | System reference number (internal trace ID) | Yes |
| `operatorRefId` | string | Operator transaction ID (if available) | No |
| `status` | string | Transaction status - one of: `"Successful"`, `"Failure"` | Yes |
Expand Down Expand Up @@ -112,6 +112,28 @@ The system appends specific routes to your base `webhook_url` based on the event
</details>
</Card>

<Card padding="nano" shape="rounded">
<details>
<summary>
<Text weight="600" marginBottom="none">
Payment status webhook example (Timeout failure)
</Text>
</summary>
<CodeBlockWithCopy language="json">
{`{
"transactionRefId": "",
"trace_id": "SYS-ABC-125",
"status": "Failure",
"amount": "99.00",
"mobile_number": "9876543210",
"provider": "Airtel",
"failureReason": "Transaction timed out",
"timestamp": "2026-01-09T11:56:26+05:30"
}`}
</CodeBlockWithCopy>
</details>
</Card>

<hr class="primary" />

### 2. Payment Reversal Webhook
Expand Down
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