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docs: Document Retry Strategy configuration fields (7.2 backport) #767

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10 changes: 9 additions & 1 deletion docs/configuration/settings.rst
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Expand Up @@ -710,7 +710,7 @@ Advanced setting
Retry strategy
--------------

When the processing of a message fails, Mautic sends the message back to the queue for another try. You can adjust this behaviour in this section.
When the processing of a message fails, Mautic sends the message back to the queue for another try. You can adjust this behavior in this section.
See :xref:`queue-retries-failures` for more details.

The screenshot below shows the default values.
Expand All @@ -719,6 +719,14 @@ The screenshot below shows the default values.
:width: 600
:alt: Retry strategy defaults

* **Max retries** - The maximum number of times Mautic retries a failed message before giving up. Set to ``0`` to turn off retries. Negative values aren't allowed. The default is ``3``.

@promptless-for-oss promptless-for-oss Jun 15, 2026

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The default values and validation rules for the Max retries, Delay, Multiplier, and Max delay fields (no negatives; Multiplier must be at least 1) come from mautic/mautic PR #16157, which validates these retry-strategy numeric fields in the Queue Settings form. Backported from PR #720 (the 7.1 docs change) to branch 7.2.

Source: mautic/mautic#16157


* **Delay** - The initial delay in milliseconds before the first retry attempt. Negative values aren't allowed. The default is ``1000``, which is 1 second.

* **Multiplier** - The factor by which the delay increases after each retry attempt. For example, with a delay of 1000 ms and a multiplier of 2, the delays are 1000 ms, 2000 ms, 4000 ms, and so on. Values less than 1 aren't allowed. The default is ``2``.

* **Max delay** - The maximum delay in milliseconds between retry attempts. Set to ``0`` for no limit. Negative values aren't allowed. The default is ``0``.

Queue for failures
------------------

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