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pratikshadandriyal/README.md
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About Me

Data Analyst with internship experience in healthcare (MAX Healthcare) and govtech (EasyGov). I build analytics solutions from scratch — SQL Server schema design, Python data pipelines, and Power BI dashboards with 15+ DAX measures. Currently targeting Data Analyst roles in IT services and product companies across India.


Tech Stack

Data & Analytics

SQL Server Power BI Python Pandas NumPy Excel Power Query DAX

Tools & Environment

Git GitHub Jupyter VS Code SSMS Google Colab


Featured Projects

🏥 Hospital Readmission & Patient Flow Analytics

End-to-end hospital operations dashboard tracing 30-day readmission drivers across a custom-built, India-calibrated dataset — 9,093 encounters across 6 diagnosis categories at a fictional Delhi-NCR tertiary care hospital (FY 2024-25). Built from scratch after confirming no usable real Indian patient-level dataset exists publicly, and calibrated against ICMR disease-burden data and published Indian out-of-pocket cost studies instead of a generic Kaggle dataset.

Tools: SQL Server · Power BI · DAX · Python

Finding Value
Overall 30-day readmission rate 17.5%
Highest vs lowest-risk category CKD at 25.2% vs Maternal & Neonatal at 5.1%
Age is the cleanest single driver 4.4% (under 18) → 32.5% (75+)
Frequent-flyer cost concentration 17.5% of patients → 37.4% of total cost

🔗 GitHub  |  📊 Live Dashboard


🖥️ Helpdesk Performance & SLA Analytics

IT support operations dashboard built on 8,000 tickets across 8 departments and 20 agents — tracking SLA compliance, agent workload, and resolution patterns over 26 months (Jan 2024 – Feb 2026). Schema designed to mirror how ServiceNow and Jira Service Management operate in practice.

Tools: SQL Server · Power BI · DAX · Python

Finding Value
Overall SLA breach rate 23.49% — no improvement across 26 months
Highest breach category Network at 37.5% vs Access at 13.1%
Agent overload 3 agents carry 35% of total ticket volume
Peak load window Monday 11am–1pm across all departments

🔗 GitHub  |  📊 Live Dashboard


📈 SaaS Product Analytics Dashboard

Product analytics covering the full user lifecycle — 5,000 users, 6,566 sessions, 14,996 feature interactions across a normalised 4-table SQL Server schema (Jan 2024 – Dec 2024).

Tools: SQL Server · Power BI · DAX · Python · Power Query

Finding Value
Paying and retained users Only 25.5% of total users
Feature adoption vs conversion 5-feature users convert at 55.3% vs 46.9%
MRR lost to churn monthly $90,548 vs $92,818 retained
Free vs paid engagement Free users average 2.1 mins more per session

🔗 GitHub  |  📊 Live Dashboard


🤖 AI Job Displacement & Reskilling Analytics

Workforce analytics across 15,000+ job records covering automation risk, salary outcomes, and reskilling urgency across 9 countries and 8 industries (2020–2026). Built with a full data pipeline — Python for data quality engineering, SQL Server for cleaning and transformation, Power BI for a 4-page interactive dashboard.

Tools: SQL Server · Power BI · DAX · Python · Power Query

Finding Value
High automation risk jobs 30.12% of all records
Most disrupted sectors Energy (disruption 23.62) and Finance (23.59)
Salary outcome post-reskilling +$3,567 average — but 41.13% of workers earned less
Highest skill gap role Teacher and Customer Support Rep at index 51

🔗 GitHub  |  📊 Live Dashboard


💭

"Without data, you're just another person with an opinion." — W. Edwards Deming


Open to Data Analyst opportunities · India · Let's connect

Profile Views

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  1. Helpdesk-Performance-SLA-Analytics Helpdesk-Performance-SLA-Analytics Public

    End-to-end IT Helpdesk Analytics Dashboard — SQL Server, Power BI, Python | SLA breach analysis, agent performance, peak load heatmap

    TSQL 1

  2. SaaS-Product-Analytics-Dashboard SaaS-Product-Analytics-Dashboard Public

    End-to-end SaaS Product Analytics Dashboard | SQL Server • Power BI • Python | User behaviour, feature adoption, churn analysis & revenue metrics across 5,000 users

    TSQL 1

  3. hospital-readmission-patient-flow-analytics hospital-readmission-patient-flow-analytics Public

    End-to-end hospital readmission analytics — SQL Server, Python & Power BI on a custom India-calibrated healthcare dataset (9,093 encounters, 17.5% readmission rate)

    Python

  4. AI-Job-Displacement-Reskilling-Dashboard AI-Job-Displacement-Reskilling-Dashboard Public

    End-to-end Power BI dashboard analyzing AI's impact on jobs, salaries & reskilling across 9 countries using SQL Server and Python

    TSQL